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FAQ


For placing an order just follow the below steps:-
  • You need to create an account on website with your personal email id.
  • Go to the product page which you want to buy, click on add to cart.
  • Likewise add all the product in your cart.
  • Click on proceed to checkout.
  • Fill proper billing address where you want to have billing information.
  • Shipping information consist of proper delivery address.
  • Select courier service you want for delivery.
  • Review your order properly.
  • At last payment information.
  • If you receive message like "Your Order has been Successfully Placed!!" then it's all done else you have to try once again for payment.
For more, you need to contact us. 


As explained in the payment information page, Shoppers can pay us by credit card, internet banking FPX (via SenangPay payment gateway) and also manually bank transfer to our Bank account . For details please visit our Payment Information page .


Your privacy is important to us, we does not sell or rent personal information about our customers to any third parties. We may be required to disclose your personally identifiable information when the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.


While buying from our site it's our responsibility to provide you a complete secure and threat free environment. We secure our website with 2048 bit Industry Standard SSL Certificate which delivers strong encryption & compatible with 99% web and mobile browsers.

Secure Sockets Layer is a security technology for establishing an encrypted link between a server and a client (i.e. web server (website) and browser). SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. More specifically, SSL is a security protocol. Protocols describe how algorithms should be used, in this case, the SSL protocol determines variables of the encryption for both the link and the data being transmitted.

For viewing your shopping cart you need to click on "CART" icon (shopping bag shape) located on top right corner.


Click on REMOVE (bin icon) to delete the product from cart.
Enter the quantity and click UPDATE (refresh icon) to increase quantity.


Once return to website after the payment completed, if you receive message like "Your Order has been successfully placed!!" that means we received your order successfully. Secondly you will receive 1 confirmed order email notification from us and another payment confirmation email from the payment gateway.


Shipping cost is based on actual weight of product. You get the benefit of reduced shipping cost per/kg on each additional item. The weight of any product can be found on its detail page. According to the policies of the shipping companies, all weights will be rounded up to the next 500 grams. Please also note that the shipping rates are decided by Courier Companies we don't earn from it. We don't charge any extra amount for service provided by us.


You will receive message with tracking detail through mail or mobile. You can easily track the current status of courier from the given link.